Refund and Returns Policy

This product is non-return, non- refundable. If the product has been damaged on arrival please email us with a photo of the damaged item with the proof of delivery waybill number located on the box.

Shipping info

Minimum orders are one case. Shipping fees range from R50 to R100 depending on where the buyer needs the delivery to take place. We make use various courier partners for shipping. We are located in Randburg (Prime of Gauteng) so orders may take 2-4 days to deliver and up to 5 working days for outlying areas.

Orders will only be shipped once proof of payment has been received. This must be emailed to info@ntwananowines.co.za